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                                                                      Go Back to Terms & Conditions


RatematicsUSA, LLC                                     


PRIVACY POLICY 

At RatematicsUSA, LLC (referred to as "Company," "us" or "we"), we recognize that your privacy is important. This Policy discloses the privacy practices for the Company's family of Websites (collectively, the "Site"), as well as related products and services we may offer to you (collectively referred to as the "Services"). This Policy also covers how personal and other information that we receive or collect about you is treated. Please read the information below to learn the following regarding your use of this Site. 
You acknowledge that this Privacy Policy is designed to be read in connection with the Site Terms and Conditions of Use, which is available at http://ratematicsusa.com, and that by accessing or using our Site, you agree to be bound by the Site's terms and conditions, as well as this Policy. 
We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and by updating any privacy information on this page. Your continued use of the Site and or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) your agreement to abide and be bound by that Policy. 
If you have any questions about this Policy, please feel free to contact us at: www.privacypolicy@ratematicsUSA.com. 
IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE. 
1. Types of Information We Collect 
In order to better serve you, we collect two types of information about our users: Identifiable Information and Aggregate Information. 
Identifiable Information: This refers to information that lets us know the specifics of who you or your business are. When you engage in certain activities on this Site, such as registering for an account, downloading or purchasing a product or service, submitting content and/or posting content in the user forums, or sending us feedback, we may ask you to provide certain information about yourself. 
Examples of Identifiable Information may include your first and last name, business name, email address, mailing address (including zip code), job title and department, telephone and facsimile numbers, and other identifying information. 
Aggregate Information: This refers to information that does not by itself identify a specific individual or business. We gather certain information about you based upon where you visit on our Site and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on a personal, business and an aggregated basis. This information may include the Website's Uniform Resource Locator ("URL") that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol ("IP") address. 
2. How We Collect and Use Information 
We do not collect any Identifiable Information about you unless you voluntarily provide it to us. However, you may be required to provide certain Identifiable Information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting a form or transmitting other information by telephone or letter; or (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. When processing certain information, such as payment information with affiliated banking institutions or payment processors, we encrypt the transaction, using Secure Socket Layer (SSL) encryption technology, in order to prevent your Identifiable 
Information from being stolen or intercepted. Additionally, your credit card information or is encrypted and stored on a restricted-access database that is away from our main Site and only accessible by authorized users. 
We will primarily use your Identifiable Information to provide product or service offerings to you. We will also use certain forms of Identifiable Information to enhance the operation of our Site, improve our internal marketing and promotional efforts, statistically analyze Site use, improve our product and service offerings, and customize our Site's content, layout, and services. We may use Identifiable Information to deliver information to you and to contact you regarding administrative notices. Finally, we may use your Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Site Terms of Use, and this Privacy Policy. 
3. Cookies 
Depending on how you use our Site, we may store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file which is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and your first name to welcome you back to our Site. 
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect to disable cookies. 
4. Release of Information 
We will not sell, trade, or rent your Identifiable Information to others. We do provide some of our product and service offerings through contractual arrangements made with affiliates, service providers, partners and other third parties ("Service Partners"). We and our Service Partners may need to use some Identifiable Information in order to perform tasks between our respective sites, or to deliver products or services to you. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this Site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. 
We will encourage our Service Partners to adopt and promote strong privacy policies. However, the use of your Identifiable Information by our Service Partners is governed the respective privacy policies of those providers, and is not subject to our control. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other Sites accessible through this Site, including our Advertising and Service Partners, have their own privacy policies and data collection, use and disclosure practices. Please consult each Site's privacy policy. We are not responsible for the policies or practices of third parties. 
Occasionally we may be required by law enforcement or judicial authorities to provide Identifiable Information to the appropriate governmental authorities. In such cases, we will disclose Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. 
We may also provide Aggregate Information about our customers' sales, traffic patterns, and related Site information to third party advertisers, but these statistics do not include any Identifiable Information. 
5. Updating and Correcting Information 
We believe you should have the ability to access and edit the Identifiable Information that you have provided to us. You may change any of your Identifiable Information in your account online at any time by linking to your account in accordance with instructions posted elsewhere on this Site. 
We encourage you to promptly update your Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, some information, such as past 
transactions, logs of technical support calls, or other information may not be deleted. In addition, it may be impossible to completely delete your information without some residual information because of backups. 
6. User Choices on Collection and Use of Information 
We may, from time to time, send you email regarding new products and services that we feel may interest you. In addition, if you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally call or send you direct mail about products and services that may be of interest to you. Only Company (or agents working on behalf of Company and under confidentiality agreements) will send you these solicitations, and only if you have previously indicated that you wish to receive them. If you do not want to receive solicitations from us, you can "opt-out" by accessing your account online editing your account information to no longer receive such offers and mailings. 
7. Security of Your Identifiable Information 
At our Site you can be assured that your Identifiable Information is secured in a manner consistent with current industry standards. We strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your Identifiable Information. 
In order to most effectively serve you, credit card transactions and order fulfillment are handled by established third party banking institutions and processing agents. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. 
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Identifiable Information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. As such, you agree to hold Company harmless for any security breaches and/or disclosures of Identifiable Information in line with the Site Terms of Use.



RatematicsUSA


Address

268 E. 4th St.
Ashland, OH 44805

Telephone

Office # (419)869-4010 
Fax # (419)496-0236

Email

dispatch@ratematicsusa.com

Hours
​


Monday - Friday

8 am - 5 pm

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